Page 45 - Chair Academy Conference

Thursday, March 27, 2014 - Roundtable/Concurrent Session 5 - 3:30pm - 5:00pm

WE CAN WORK IT OUT:
RESOLVING CONFLICTS PEACEFULLY AND POWERFULLY

Location: Alpine 2

Presented by: David Gatewood, Dean, School of Business & School of The Arts, Irvine Valley College, Irvine, CA

If you are like most leaders in academe, whether faculty or administrator, part of your responsibility is effectively
managing individual and organizational confict. In some cases, these conficts directly involve you; in other cases,
you’re mediating conficts between students, staff, faculty, and administrators. Confict is an inescapable part of
change and growth, and yet most of us avoid it if given a chance.

Is it possible to fnd satisfying resolution to confict that meets individual and organizational needs without
compromise?

Based on the work of leading organizational theorists, including Dr. Marshall
Rosenberg, you will have the opportunity to:

• Explore the basic components and steps for resolving confict peacefully and powerfully.
• Increase your understanding of how €feelings and needs infuence confict.
• Learn how you can hold a space open to reduce tension and hostility.
• Engage in small group discussion and activities to practice what we have learned.
• Be among the frst 20 participants and take home a free copy of Rosenberg’s book, We Can Work it Out:
Resolving Confict Peacefully and Powerfully.

MENTOR TO COACH: The Chair Academy’s 23rd Annual International Leadership Conference
SUPPORTING STAFF SUCCESS VIA 70:20:10 TRAINING

Location: Geneva

Presented by: Rachel Simmons, Associate Director Industry Planning & Products, Victoria University, Melbourne,
Victoria, Australia, Grant Dreher, Vice President Knowledge Exchange Industry & Skill, Victoria University,
Melbourne, Victoria, Australia

Learning and Development practitioners globally are increasing their reliance on a 70:20:10 approach to training.
In this session, we will explore the crucial 20% element that of mentoring and coaching with a focus on how
supervisors of staff can best support, develop and facilitate the learning of multiple direct reports by deploying a
focused, research-supported approach to a blend of mentoring and coaching techniques. Traditional mentoring
can be limiting when a supervisor is responsible for leading the professional development of multiple staff. This
session will explore the reasons behind this, while providing practical approaches for implementation.

Attendees will beneft by:
• Exploring the growing body of literature and research supporting 70:20:10 methodology
• Gaining insights into the importance of bridging informal learning and formal learning in the workplace
• Discussing links between coaching methods and the motivation of adult learners
• Understanding the differences between mentoring and coaching, with a focus on when elements of each
model are most appropriate
• Exploring the importance for leaders to take an active role in the learning and development of their staff

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