Page 44 - Chair Academy's 26th Annual Conference Program

ERIN SPICER
Vice President of Academic and Student Afairs, Pensacola State College,
Pensacola, FL

Dr. Spicer, has been instrumental in facilitating the team efort to develop strategies and
activities to increase student retention and completion, particularly for frst time in college
students that comprise approximately 12 percent of our student population. Under her lead-
ership she has helped to change the culture of our College to embrace additional support for
students through the development and implementation of virtual tutoring, volunteer student
mentoring, as well as the implementation of technology to help track students that are at
risk of dropping out or failing. Last year through these eforts, our College graduation rate
increased seven (7) percent.
Dr. Spicer has engaged faculty and administrative staf in a metacognition process to develop
appropriate strategies patterned after the Guided Pathways Model to ensure positive results
in retention and completion. These strategies have been, thus far, a combination of aca-
demic and student services activities provided primarily by faculty and staf volunteers. She
has worked tirelessly as a team member and exemplifes servant leadership in helping the
College achieve success.

ACADEMIC SUPPORT CENTER AND STRUCTURED LEARNING ASSISTANCE
FERRIS STATE UNIVERSITY

Teresa Brown, Secretary One
Ken Main, Professional Tutor and Adjunct Faculty
Karen Royster-James, Supervisor, Academic Support Center (ASC) & Structured Learning Assistance (SLA)
Kimberly Smith, Paraprofessional (SLA Facilitator and Co-Trainer)
ASC Tutors, Ofce Assistants and SLA Facilitators

The Academic Support Center and Structured Learning Assistance Team is made up of the following ASC and
SLA team members, Teresa Brown, Ken Main, Karen Royster-James, Kimberly Smith, tutors, facilitators and of-
fce assistants for the Exemplary Team of Leaders Award in recognition of their outstanding work and dedication
to student success at Ferris State University.

This new team of leaders for the ASC and SLA was hired Fall 2014. It was challenging getting started, learning
new processes, procedures and forming a team. The ASC and SLA team members identifed processes to meet
the needs of students.

42 The Chair Academy’s 26th Annual International Leadership Conference