Page 35 - Chair Academy's 26th Annual Conference Program

Concurrent Session Track 2 - 1:30pm - 3:00pm

CONFLICT RESOLUTION AND PROBLEM SOLVING
USING AN INTEREST-BASED APPROACH

Location: Boca VIII ORGANIZATIONAL

Presented by: Jeremy Kautza, Director of Interest-Based Problem Solving, Madison College, Madison, WI

Confict isn’t necessarily bad! It’s how you respond to confict that matters. Based on the best-selling book,
“Getting to Yes” by Fisher, Ury, and Patton (3rd Edition, 2011), Madison College has adopted an interest-based
approach for making college-wide decisions as well as for resolving issues in programs and departments. In this
session you’ll experience the elements of an interest-based approach to problem solving that you can use in
addressing conficts in any work situation. (It works at home too!) You’ll leave with a new-found appreciation for
the process--its ease and efectiveness--along with materials you can take back to your college to spark your
transformation.

The attendees will beneft by:
• Understanding the benefts of utilizing an interest-based (instead of a more traditional) approach to addressing
issues.
• Learning the vocabulary, rituals, and philosophies necessary to change the culture of decision making and
confict resolution at their college.
• Experiencing an interest-based process for themselves.
• Selecting an issue in their organization that would beneft from an interest-based approach and applying the
principles to that issue.
• Collecting materials that they can utilize to educate their partners in leading the transformation to an interest-
based approach at their institution.

Expand Your Strengths, at the Strengths Café

Presented by Strengths Strategy

Strengths Strategy invites each Chair Academy Conference
participant the opportunity to experience a complimentary
25-minute sample Strengths Strategy coaching session.

This coaching experience will help you understand
how to increase your energy, performance and
engagement through the expanded use of your
strengths. You’ll learn more about the unique
contributions and needs of your strengths, and
how you can strategically apply them to develop
strengths-based leadership skills. You’ll be empowered
to build greater relationships using a strengths focus,
and bring this new ability to your colleagues and
students. This focus can inspire a lasting culture shift
designed to support the success of students and institutions -
through the effective and intentional application of strengths.
Don’t miss the opportunity to sign up for a free 25-minute session.

Come visit us in the Caribbean Ballroom VI,
or at the Strengths Strategy exhibit booth.
www.strengthsstrategy.com

The Chair Academy’s 26th Annual International Leadership Conference 33